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Key Account Executives

Date: 03-Feb-2019

Location: Riyadh, Saudi Arabia

Company: Bahri

Job Summary:

 

Support the commercial and operational relationship with key acount by managing and executing the full operational service provision on a timely and in an accurate manner.

 

 Duties and Responsibilities:  

 

  • Understand the account plan. Focus on planning all operational activities to ensure timely service delivery to the key account to ensure they achieve the planned results and create a consistent experience for the customer.
  • Liaise with all customer, internal and Corporate functions; take the necessary actions to secure all shipments of the account are completed in time and according to agreed quality standards.
  • Handle complaints or issues in first line. Ensure that appropriate measures are taken to prevent and resolve issues and customer complaints.
  • Track all contracted services and submit monthly reports to the Key Account Manager on services provided, issues identified and solutions offered.

 

Required Educational Level:

 

Bachelor degree or equivalent.

 

Required Experience and Knowledge:

 

Minimum 4 years years of commercial shipping experience.